The Application Process

From Browse to Keys in 4 Steps

We make it straightforward. Here's exactly what to expect from first look to move-in day.

Browse Properties

View available listings online or schedule a showing 7 days a week. Call our office at (219) 888-9125 for access codes and scheduling.

Submit Application

Apply online through our property listings. $50 non-refundable application fee + $35 per adult for TransUnion credit/criminal/eviction report.

Get Approved

Our team reviews your application, verifies income and rental history, and typically responds within 1–2 business days. We'll contact you directly.

Move In!

Sign your lease, pay your move-in costs, transfer utilities to your name, and pick up your keys. You must move in within 7 days of approval.

Browse & Apply for a Property →

Rental Qualifications

Do You Qualify? Here's Exactly What We Look For.

We believe in full transparency. Read through all requirements before applying so you know exactly where you stand.

Application Requirements

Credit Score: Minimum 500 or above
Income: Monthly income must be at least 3x the monthly rent
Rental History: Last 3 rental payment receipts, paid in full and on time
Employment: Most recent 3 pay stubs from current job
No evictions on record
No bankruptcy on record
No outstanding utility or apartment bills

Move-In Costs

First month's rent — due at lease signing
Security deposit — one and a half month's rent
$100 processing fee — due at signing
Pet deposit — subject to pet screening (if applicable)

Application Fees

$50 — non-refundable application fee per application
$35 per adult — TransUnion credit, criminal & eviction report

Important: All utilities must be transferred into the tenant's name before receiving keys. Cash is not accepted for any payments. Use the Buildium resident portal or authorized PayNearMe locations for all payments.

Pet Policy

Pets Welcome — With Conditions

We love pets! Many of our properties allow up to two animals, subject to a required pet screening profile and deposit. Certain breeds are restricted for insurance and safety reasons.

All pets must be screened through our pet screening partner before move-in. Deposits and fees are determined through this process.

Complete Pet Screening →

Restricted Dog Breeds

The following breeds (and mixes) are not permitted on our properties:

Akita

Alaskan Malamute

American Bull Terrier

Am. Staffordshire Terrier

Chow Chow

Doberman Pinscher

Mastiffs / Cane Corso

Pit Bulls

Presa Canario

Rottweiler

Staffordshire Bull Terrier

Wolf Hybrids / Mixes

This list includes any mixes of the above breeds.

Resident Resources

Everything You Need, In One Place

Already a resident? Access your portal, schedule a viewing, or reach out to our team directly.

View Available Properties

Browse our current rental listings with photos, pricing, and location details.

Browse Listings →

Schedule a Property Viewing

Viewings available 7 days a week. M–F 8am–7:30pm, Sat–Sun 9am–5pm. Call for an access code.

Schedule a Viewing →

Pay Rent Online

Current residents can pay rent securely through the Buildium resident portal or PayNearMe locations. No cash accepted.

Resident Portal →

Submit a Maintenance Request

Report maintenance issues quickly through the Buildium portal. Our team responds promptly.

Submit Request →

Pet Screening

Complete required pet screening before move-in. Limited to two animals per property.

Pet Screening →

Contact Our Office

Questions? Our team is available Monday through Sunday during office hours.

Call (219) 888-9125 →

Tenant FAQ

Questions We Hear Often

Everything you need to know about renting with One Property Solution.

How do I schedule a property viewing?

Property viewings are available Monday–Friday 8:00 AM–7:30 PM and Saturday–Sunday 9:00 AM–5:00 PM. Call our office at (219) 888-9125 to receive a property access code, or fill out our online viewing request form.

What is the minimum credit score required?

We require a minimum credit score of 500. Your score affects the security deposit amount — higher scores may qualify for a lower deposit. The report also includes a criminal background check and eviction history review, run through TransUnion at a cost of $35 per adult applicant.

How much do I need to move in?

At lease signing you'll need: first month's rent + security deposit (one and a half month's rent) + $100 processing fee. Pet deposits are additional and determined through the pet screening process. The $50 application fee and $35/adult screening fee are paid during the application process and are non-refundable.

How do I pay rent?

Rent is paid online through the Buildium resident portal — accessible 24/7 from any device. You can also pay at authorized PayNearMe locations. Cash is not accepted under any circumstances. Your portal link will be provided when you sign your lease.

How quickly do I need to move in after approval?

Once approved, you must complete your move-in within 7 days. We cannot hold a property for longer than 7 days after approval. Before receiving your keys, all utilities must be transferred to your name and all move-in payments must be cleared.

Are pets allowed?

Many of our properties are pet-friendly! Pets are limited to two animals maximum, and all pets must complete a screening profile through our pet screening portal. Pet deposits are determined through this process. Certain dog breeds are restricted — see our full list above.

What documents do I need to apply?

You'll need to provide: (1) Last 3 rental payment receipts showing on-time payment, (2) 3 most recent pay stubs from your current employer, and (3) valid government-issued photo ID. All adults 18+ living in the unit must submit a separate application and screening fee.

How do I submit a maintenance request?

Submit all maintenance requests through your Buildium resident portal. Our in-house maintenance team and contractor network respond quickly. For urgent emergencies, call the office directly at (219) 888-9125.

Where is your office located?

Our office is located at 2701 W 45th Ave, Gary, IN 46408. We're open Monday–Friday 8:00 AM–7:30 PM and Saturday–Sunday 9:00 AM–5:00 PM. You can also reach us by phone at (219) 888-9125 or email at opsapplicants@gmail.com.

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